Question 1

Where is Nord Ro Clinic located?

Accepted Answer

2908 N Lincoln Ave, Chicago, IL 60657 in Lakeview. Between Diversey and Wellington Brown Line stops.

Question 2

Do you accept insurance?

Accepted Answer

Yes! In network with BlueCross BlueShield IL, Aetna, American Specialty Health, and Cigna. Credentialing with United Healthcare/Optum and Medicare.

Question 3

What if I don't have insurance?

Accepted Answer

We offer cash rates for all services. Pay with cash or credit/debit card.

Question 4

Do you offer discounts?

Accepted Answer

Yes. Financial hardship assistance, Chiro Health USA discounts, and professional courtesy for Chicago firefighters, teachers, city workers, students, mental health professionals, union members, midwives, doulas, and massage therapists.

Question 5

What are your office hours?

Accepted Answer

Monday 8am-7pm, Tuesday 8am-1pm, Wednesday 2pm-7pm, Thursday 8am-1pm, Friday 2pm-7pm. Closed weekends.

Question 6

How do I schedule an appointment?

Accepted Answer

Book online at nordro.clinic or text/call 773-886-0960. We respond quickly to texts.

Question 7

What happens during my first visit?

Accepted Answer

75-minute appointment includes health history, thorough exam, first treatment, and personalized plan in an affirming environment.

Question 8

How long are appointments?

Accepted Answer

New patients: 75 minutes. Follow-ups: 30 minutes.

Question 9

Do you offer same-day appointments?

Accepted Answer

Yes! Text or call 773-886-0960 to check availability.

Question 10

What services does Nord Ro Clinic offer?

Accepted Answer

Chiropractic, Acupuncture with Cupping, Physiotherapy, and Lifestyle Medicine in Chicago Lakeview.

Question 11

What conditions do you treat?

Accepted Answer

Back pain, neck pain, sciatica, headaches, migraines, joint pain, arthritis, sports injuries, posture issues, chronic pain, stress, anxiety, sleep disorders, digestive issues, hormonal imbalances, and wellness support.

Question 12

Is acupuncture painful?

Accepted Answer

Most patients find it relaxing. Needles are very thin (like kitty whiskers). Many fall asleep during treatment.

Question 13

What chiropractic techniques do you use?

Accepted Answer

Evidence-based techniques: gentle mobilization, Activator, Drop Piece, Diversified HVLA, and Webster Technique for pregnant patients.

Question 14

How many treatments will I need?

Accepted Answer

Varies by condition. Some feel relief in a few visits, chronic conditions may need ongoing care. We create personalized plans.

Question 15

How is Nord Ro Clinic unique?

Accepted Answer

Built from LGBTQ+ experiences. Queer-centered care that's affirming, trauma-informed, sex and kink-positive, neurodiverse-affirming. We combine clinical excellence with queer liberation.

Question 16

What is queer-centered care?

Accepted Answer

Built by and for LGBTQ+ community. We understand unique health challenges, historical trauma, and specific needs. LGBTQ+ experiences are central to everything we do.

Question 17

Who do you serve?

Accepted Answer

LGBTQ+ community including elders, sex workers, service workers, kinksters, performers, artists, students, teachers, young professionals, and queer families. Everyone welcome.

Question 18

What if I've had negative healthcare experiences?

Accepted Answer

Many LGBTQ+ people have experienced discrimination or trauma in healthcare. We're trauma-informed, radically inclusive, creating healing experiences where you feel safe, seen, and celebrated.

Question 19

I'm nervous about trying a new provider. What can I expect?

Accepted Answer

Your feelings are valid. From first contact, you'll experience affirming, respectful communication. We listen, understand your needs, and honor your whole self. Patients say they've never felt so comfortable.

Question 20

Can I book a consultation first?

Accepted Answer

Yes! Complimentary 20-minute video consultations with Dr. Sebastian. Text 773-886-0960 to schedule.

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